You spoke, we listened.
At the end of 2024, 164 residents shared their experience at Baseline by taking part in our Community Satisfaction Survey. They made up approximately 44% of the residents at the time.
Through their feedback, we learned more about who calls Baseline home (66% are adult-only households and one in four residents relocated from other parts of the country or the world). They also told us which events they enjoy most (music in the park) and when they’re most likely to join in (Thursday evenings and Saturday afternoons).
These responses gave us a clearer picture of how you prefer to receive community news, which topics interest you most and where we can improve, including landscape maintenance and response times to Community Concern submissions.
Below, you’ll find highlights from the survey and a look at how your input shaped Baseline’s 2025 events, communications and operations.
Overall Satisfaction
Lifestyle satisfaction at Baseline
Lifestyle satisfaction with previous communities
Satisfaction by category*
*Graph shows “top two” satisfied and unsatisfied
How it helps
We’re happy to see that 76% of residents feel satisfied with life here at Baseline — and 18% feel more at home here than in their previous community. That said, we hear you when you say there’s room to improve, especially around amenities and landscaping.
While the Baseline Community Association (BCA) doesn’t manage the parks, trails or common areas, we work to keep you in the loop and provide opportunities to exchange ideas with the metro district and other community stakeholders who do.
Here’s how:
- You can submit Community Concerns 24/7. Members of the Metro District, development team and BCA receive each submission.
- Ask questions at Neighborhood Cafes. These informal, developer updates happen 2-3 times per year — spring, summer and fall.
- Attend quarterly board and annual homeowner meetings. See the Events Calendar or Celebrations page for the next meeting.
- Scroll through the News on this website’s homepage, blogs include Native Grass FAQs, landscape maintenance schedule and Neighborhood Cafe Highlights.
- And don’t forget the B-line e-newsletter for landscape updates and education.
Our goal is simple: make it easy for everyone to connect, share ideas and enjoy life here at Baseline, together.
Demographics
How long have you lived at Baseline?
How many live in your home?
Age composition of your home
Where did you live before?*
*Open ended question. Responses grouped by category.
How it helps
Knowing who lives in our community helps us plan events and programs that really hit the mark. For example, with 66% of households being kid-free, we added more adult-friendly experiences like live music, cocktails, yoga classes and food trucks. And with 1 in 4 residents coming from out of state, we added more seasonal tips and native landscape education to help everyone feel right at home.
Engagement
Engagement level at Baseline
Has it increased since moving here?
Best days for small gatherings (like club meetings)
Best days for large events
Which events do you enjoy most?
Type of Neighborhood Cafe most likely to attend
Favorite movie genre
Favorite live music genre
How it helps
With more than half of our residents saying they’re more engaged here than in their previous community, it appears our programming is right on track. Knowing when you can join the fun — and what movies, music and activities you like — helped us welcome and connect even more neighbors in 2025.
Plus, through this survey, 35 residents stepped up to be more involved in their community. They joined SPARK leadership, created clubs and a Welcome Wagon, reimagined events and even ran for city council this year.
Communications
How do you stay informed?
Top 3 new neighbor interests
Importance of newsletter content
Would you like SMS texting?
How it helps
We love that over 40% of you are connecting with your neighbors—sharing events, swapping news and keeping each other in the loop. At the same time, it’s great to see that so many of you look to us for your community news, with 91% reading the B-line e-newsletter. Updates on community operations, development and events were the top 3 items residents most wanted to read about in the newsletter.
Since over 40% of you are also interested in SMS updates, we’re adding this opt-in feature in 2026 so you can receive event reminders and operational alerts on your smart phone or watch. It’s one more quick and easy way to stay in the know.
We appreciate hearing from our newest neighbors, too. They want to know how to meet neighbors, find parks and trails and stay up to date on upcoming events.
While we strive to connect with our newest residents as soon as possible, you may know about them weeks before we do. Help new neighbors get their bearings at Baseline: say ‘hello,’ connect them with the resident-led Welcome Wagon and point them to the New Resident Resource page on this website.
Operations
Is design review easy to follow?
Satisfaction with Community Concern response time
Most pressing issue at Baseline*
How it helps
To help make the design review process easier for the community, we added monthly design review sessions where Community Life Operations Manager, Amanda Benefiel, walked residents through the process and offered personal guidance on their application.
Your feedback on Community Concern response times helped us identify a glitch in our account software, tighten up our process and reply faster.
Make Baseline even better!
Help us continue to improve your experience here, complete the 2025 Community Satisfaction Survey by Friday, Nov. 14, 2025.
